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Tenants

Holding Deposit

Defined as one weeks rent, calculated as the monthly rent *4.3.

To reserve a property, we do not charge you a fee. However, we do ask you to pay a holding deposit which will be used as part payment towards for first month’s rent.  If the landlord withdraws you will receive a full refund.  A holding deposit must be repaid to the tenant within 15 calendar days of payment, known as the deadline for agreement, but it can be extended by agreement of both parties in writing.

We will retain the holding deposit where

  • the tenant fails referencing due to nondisclosure or providing false information
  • the tenant fails to choses not to or take reasonable steps to enter the tenancy agreement

Early termination

This will be considered by the agent/landlord and negotiations on any cost will be determined on an individual circumstances. However, it should be noted that there is no guarantee that the landlord would agree to a proposed early termination and where no such agreement is made the tenant (contract holder) will remain liable for the total sums as required in the AST/ Occupation contract.  The landlord is fully within their rights to be paid for entirety of the tenancy.

Tenant Reimbursements

This relates to clauses in your contract where actual costs including VAT are incurred by the tenant where it would be unfair for the landlord to be responsible for meeting the cost of them because of the actions of the tenant.

For example:

  • Missed appointments – such as a landlord arranging with a tenant for a contractor to carry out remedial work at a property, and a tenant subsequently refusing entry, or not being home to allow entry, resulting in charges to the landlord
  • Avoidable or purposeful damage to property – damage to a property caused by neglect or careless or wilful behaviour by the tenant.
  • Replacement keys – loss of keys by the tenant requiring a landlord to arrange for the cutting of new keys and delivery of those keys to the tenant.
  • Emergency/out of hours call-out fees – fees incurred as a result of a landlord arranging for someone to attend the tenant’s property at the request of a tenant, such as a locksmith or an emergency glazier at the early hours of the morning, when the problem had been caused by the tenant in the first place

Guarantor Monetary responsibilities

  • In consideration for the landlord granting the contract-holder an occupation contract of the dwelling, the guarantor agrees to pay the principal contact for any actual costs, suffered as a result of the contract-holder failing to fulfil any of their obligations under this contract or failing to pay rent or other monies lawfully due.
  • The guarantor agrees to pay, on demand and in full, any overdue rent or other
    monies lawfully due under this contract, until vacant possession is given to the principal contact.
  • The guarantor agrees to make payments lawfully due under this guarantee even after the contract-holder has returned possession of the dwelling to the landlord or the occupation contract has ended.